Refund Policy

Customer Returns and Refunds Under State Law

In addition to applicable federal law, many states have laws regarding consumer refunds. Often, refund policies must be prominently displayed at the place of purchase in order to be valid. Many states, in addition to the protections of the federal Cooling-Off Rule, allow customers to rescind club memberships or other special sales contracts within a specified number of business days. Other fees, such as restocking fees, normally must be made clear in the retailer's policy language. Regardless of whether your state requires disclosure of return policies, you should ask any breeder for their particular policy before making a purchase.